Participants are asked to provide full interpretative reports in their normal laboratory style, unless specifically requested to complete their results online or participating in a genotyping only EQA. All submissions:
Please note if you are submitting PDFs: Adobe software displays the name of the person/institution name to whom the software is licenced. Please right click on the PDF document, select 'Document Properties' and check the 'author' does not identify your laboratory. Contact firstname.lastname@example.org if you have any queries or require further assistance.
GenQA accepts submissions in foreign languages for more than 90 of our EQAs. Foreign languages currently accepted are: French, German, Italian, Polish, Portuguese and Spanish. Additional languages are being considered. Details of EQAs where we can currently accept foreign language submissions are included in the information for each EQA on https://genqa.org/eqa
Anonymised reports protect your laboratory/centre’s identity, ensuring the integrity of the marking as that assessors cannot identify individual laboratories/centres when marking. Please note that GenQA is unable to remove this information from your submission, therefore you must ensure your reports are anonymised before uploading. Your laboratory information is stored by GenQA in accordance with EU regulations (GDPR).
If you are unable to submit your results due to a website/IT difficulty then please contact GenQA at email to email@example.com.
GenQA will send out reminder emails close to the EQA submission deadlines however, it is the responsibility of the participant to be aware of the start and closing dates of all EQAs. GenQA takes no responsibility for emails not reaching participants. EQA dates can be found on the GenQA members website area under the specific EQA page. Non-submission of EQA reports may result in a Poor Performance designation. Participants will still be charged for the EQA.
If the EQA returns submission link is green, click on the link again to return to the page for uploading results. There is a delete option (‘bin’ icon) next to each file that was uploaded. If you select the bin icon, the file will be deleted, and you will be able to upload the correct file. For online EQAs please contact firstname.lastname@example.org stating the name of the EQA and the case you wish to re-submit. Staff will then re-set the case to allow re-submission. If the EQA returns submission link is red, then please contact email@example.com with details of the EQA and your GenQA participant number.
In some cases, we may grant an extension to the submission deadline. To request an extension, please complete the GenQA EQA Request for Extension form and email it to us at firstname.lastname@example.org. GenQA will consider your request and inform you if the request has been accepted or rejected. If accepted, you will be provided with a new deadline and details of how to submit your results.